What can a Vlocity Action Button be used for?

• A. Launching an OmniScript
• B. Creating a Salesforce record
• C. Sending an email notification
• D. Importing data

Answer: (A)

A Vlocity Action Button is designed to enhance the user experience by allowing users to trigger specific actions within the Vlocity interface. One of the primary uses of an Action Button is to launch an OmniScript. OmniScripts are powerful tools that enable the creation of guided interactions for end users, allowing them to navigate through complex processes in a structured manner. By using an Action Button to launch an OmniScript, businesses can streamline data entry, improve customer interactions, and ensure that users are guided through the necessary steps effectively.

While Action Buttons could potentially trigger various actions, launching an OmniScript is a fundamental feature that aligns with the purpose of enhancing user interactions within the Vlocity platform. Other options such as creating a Salesforce record, sending an email notification, or importing data, do not directly utilize the functionality of an Action Button in the same context as launching OmniScripts does. Each of these functions typically requires different methods or tools within the Salesforce/Vlocity ecosystem.