What is a common use of the DataRaptor load action in OmniScripts?

• A. To fetch data from external systems
• B. To load and map incoming data to Salesforce records
• C. To execute custom JavaScript
• D. To create records in bulk

Answer: (B)

The DataRaptor load action in OmniScripts is primarily utilized to load and map incoming data to Salesforce records. This action enables users to take data provided by the user through an OmniScript and seamlessly translate or map it to the appropriate fields within Salesforce objects.

This capability is crucial for ensuring that data integrity is maintained when user input is processed into the system. By configuring the DataRaptor load action, developers can specify how each piece of data should be assigned to specific fields, allowing for efficient data management and minimizing the risk of errors during data input. This makes it an essential tool for applications that rely heavily on user-generated data, as it helps automate the population of the Salesforce database.

While fetching data from external systems and executing custom JavaScript might be tasks handled by other components within Vlocity, the load action is specifically aimed at handling and mapping data within Salesforce records. Similarly, bulk record creation would typically call for specialized processes outside the standard DataRaptor load functionalities.