Which Account Record Type is NOT included as part of the Vlocity Communication install?

• A. Billing
• B. Service Aggregator
• C. Consumer
• D. Companies

Answer: (D)

The Account Record Type that is not included as part of the Vlocity Communication install is Companies. This is because Vlocity Communication primarily focuses on managing various aspects of telecommunications and utilities through specialized record types like Billing, Service Aggregator, and Consumer. Each of these record types is designed to meet specific needs or functionalities relevant to the communication industry, such as handling billing details, aggregating services for customers, and managing consumer accounts.

In contrast, the Companies record type does not fit the specific operational framework of the Vlocity Communication package, which is tailored to the specific requirements and workflows of telecom and utility providers. Therefore, this type of account is not essential to the core operations supported by the Vlocity platform in this vertical, making it the correct answer in this context.